Policies

We want your experience of using the store to be clear, fair and secure. The documents below set out the terms on which we sell to you, how we handle your personal information, and what to expect around delivery, returns and payment. Please take a moment to read the ones relevant to you before placing an order.

• Terms and conditionsThe terms that apply when you buy from the store.
• Privacy noticeHow we collect, use and protect your personal data.
• Returns policyYour right to cancel, and how returns and refunds work.
• Delivery and returnsDelivery options, charges and timescales.
• Currency conversionPaying in your local currency when shopping from overseas.
• Accessibility statementHow we work to make the store usable for everyone.
• Frequently asked questionsQuick answers to common queries.