Accessibility statement

The University is committed to making this online store accessible to as many people as possible, whatever their abilities or the technology they use. We want everyone to be able to browse, order and pay with confidence.

How accessible this store is

We aim to meet the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. This means we work to ensure that the store is:

• navigable using a keyboard alone, without a mouse;
• compatible with common screen readers and other assistive technologies;
• readable when text is resized or the page is zoomed;
• presented with sufficient colour contrast between text and background; and
• structured with clear, consistent headings, labels and links.

Adjusting your experience

You can change your browser or device settings to make the store easier to use — for example by increasing the text size, changing colours, or using speech recognition. Guidance for many common adjustments is available from independent accessibility resources online.

Known limitations

We are always working to improve accessibility, and some parts of the store may not yet be fully accessible. This can occasionally include third-party content, embedded documents such as PDFs, or older material. Where you encounter a barrier, we will do our best to provide the information or complete a task for you in another way.

Getting help and giving feedback

If you need information from this store in a different format, or if you experience any difficulty using it, please contact us. Tell us what you were trying to do and the problem you encountered, and we will respond as quickly as we can. Your feedback helps us make the store better for everyone.

Enforcement

If you are not satisfied with how we respond to an accessibility concern, you may raise it with your institution through its standard complaints channels. In the United Kingdom, the Equality and Human Rights Commission is responsible for enforcing the accessibility regulations that apply to public sector websites.